PRIVACY STATEMENT

Version 1 | Published on 10 November 2017

This privacy policy describes how we handle the information we collect and receive from you. By using our Platforms you are agreeing to the provisions of this privacy policy.

SECTION 1 – INFORMATION WE COLLECT AND RECEIVE

We collect information when you use Darkiemall.co.za or services by using various technologies such as cookies, web beacons and other technologies. Depending on how you access and use our Darkiemall, we may receive:

  • Log information (e.g. information on how you interact with Darkiemall, the content you view and the search queries you submit);
  • Information we infer about you based on your interaction with Darkiemall as a platform;
  • Device information (e.g. the type of device you’re using, how you access Darkiemall, your browser or operating system and your Internet Protocol (“IP”) address);
  • Location information (for example, your device’s GPS signal and information about nearby WiFi networks and cell towers).

SECTION 2 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our store, new products and other updates.

We use the information we collect and receive for the following purposes:

  • To communicate with you.We may want to notify you about changes on Darkiemall or provide you with information about competitions, products or services that we feel may interest you
  • To provide you with information, products or services you request from us or our vendors

SECTION 3 – YOUR CONSENT AND CHOICES

You have the right to ask us not to contact you. You can exercise this right at any time. By using any of the various “opt-out” options that we will always provide to you when we communicate with you.

Darkiemall uses cookies. If you wish to reject our cookies, you can configure your browser to do so. A cookie is an alphanumeric identifier which we transfer to your hard drive through your web browser when you visit Darkiemall. It enables our own system to recognize you when you visit Darkiemall again and improve our service to you. Cookies may also be used to compile aggregate information about areas of Darkiemall that are visited most frequently. This traffic information can be used to enhance the content of our Platforms and make your use of it easier.

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected] or mailing us at: Darkiemall.co.za, 38 Harburn Road, Abbotsford, East London, EC, 5241, South Africa

SECTION 4 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 5 – PROCESSING OF PAYMENT

If you choose a direct payment gateway to complete your purchase, then Payfast will process your credit card on our behalf. PayFast is a payments processing service for South Africans and South African websites.

It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. PCI-DSS requirements help and ensure the secure handling of credit card information by our store and its service providers.

SECTION 6 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

SECTION 7 – LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 8 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 9 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your province of residence, or that you are the age of majority in your province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 10 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected] or by mail at

Darkiemall.com
Re: Privacy Compliance Officer
38 Harburn Road, Abbotsford,
East London, EC,
5241,
South Africa